Last Updated: March 2026

Introduction

PASSUR Aerospace, Inc. (“PASSUR,” “we,” “our,” or “us”) is committed to protecting the privacy and security of the information entrusted to us by our customers, partners, website visitors, and users of our software and data services. This Privacy Policy describes how we collect, use, store, and protect your information when you interact with our websites, platforms, applications, and services, including the ARiVA Platform, ARiVA Data Services, and related offerings.

By accessing or using PASSUR’s websites or services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with this policy, please discontinue use of our websites and services and contact us to discuss your concerns.

Information We Collect

PASSUR collects information in the following ways:

Information You Provide Directly
We collect information you voluntarily provide when you create an account, request a product demonstration, submit a contact form, enter into a contract with us, or communicate with our team. This may include your name, job title, company name, business email address, phone number, and any other information you choose to share.

Information Collected Automatically
When you visit our websites or use our platforms, we may automatically collect certain technical and usage information, including IP addresses, browser type and version, device identifiers, operating system, pages visited, time spent on pages, referring URLs, and other diagnostic data. This information is used to maintain the security, performance, and functionality of our services.

Information From Third Parties
We may receive information about you from third-party sources, such as aviation data providers, industry partners, or publicly available sources, in connection with the delivery of our data services and solutions. Any such information is handled in accordance with this policy and applicable law.

How We Use Your Information

PASSUR uses the information we collect for the following purposes:

• To deliver, operate, and improve our software platforms, data services, and solutions
• To process transactions and manage customer accounts and contracts
• To respond to inquiries, provide customer support, and communicate about our products and services
• To send relevant product updates, technical notices, and service announcements
• To conduct research, analytics, and product development to enhance our offerings
• To comply with applicable legal obligations, regulatory requirements, and industry standards
• To protect the security, integrity, and availability of our systems and services
• To detect, investigate, and prevent fraudulent or unauthorized activity

Our Commitment: We Will Never Sell or Share Your Data

PASSUR will never sell, rent, trade, or otherwise transfer your personal information or data to third parties for commercial purposes. We do not monetize user data, and we do not share your information with advertisers, data brokers, or any third party seeking to use your data for their own commercial gain.

We may share information only in the following limited and necessary circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our business and delivering our services (such as cloud infrastructure providers, IT support, or payment processors), strictly under contractual obligations that prohibit them from using your data for any purpose other than providing services to PASSUR.
• Legal Requirements: When required by law, regulation, court order, or governmental authority, or when necessary to protect the rights, property, or safety of PASSUR, our customers, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, in which case we will provide notice and ensure your information remains subject to this Privacy Policy.

In all cases, any third party with whom we share information is bound by strict confidentiality and data protection obligations.

Cookie Policy

What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites function properly, improve user experience, and provide website operators with analytical information.

How PASSUR Uses Cookies

PASSUR uses cookies and similar tracking technologies on our websites and platforms for the following purposes:

Strictly Necessary Cookies
These cookies are essential for our websites and platforms to function correctly. They enable core features such as user authentication, session management, and security. These cookies cannot be disabled without significantly impairing the functionality of our services.

Performance and Analytics Cookies
These cookies help us understand how visitors interact with our websites by collecting aggregated, anonymized information about page visits, traffic sources, and user behavior. This data helps us identify areas for improvement and enhance the overall user experience. We use tools such as Google Analytics for this purpose.

Functional Cookies
These cookies allow our websites to remember your preferences and settings — such as language preferences or login information — to provide a more personalized and convenient experience.

Marketing and Targeting Cookies
Where applicable, we may use cookies to deliver relevant content and communications to visitors who have expressed interest in our products and services. We do not use cookies to build advertising profiles or share behavioral data with third-party advertisers.

Managing Your Cookie Preferences

You have the right to control how cookies are used on your device. Most web browsers allow you to manage cookie settings through the browser’s preferences or settings menu. You may choose to block or delete cookies at any time; however, please note that disabling certain cookies may affect the functionality of our websites and services.

You may also opt out of certain third-party analytics cookies by visiting the opt-out pages provided by those services (e.g., Google Analytics Opt-Out).

Data Retention

PASSUR retains personal information only for as long as necessary to fulfill the purposes described in this policy, satisfy our contractual obligations, or comply with applicable legal requirements. When information is no longer needed, we securely delete or anonymize it in accordance with our data retention standards.

Data Security

PASSUR employs industry-standard administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and employee training on data privacy and security practices. While no system can guarantee absolute security, we are committed to maintaining robust protections and responding promptly to any potential security incidents.

Your Privacy Rights

Depending on your location and applicable law, you may have certain rights with respect to your personal information, including the right to access, correct, or delete your data; the right to restrict or object to certain processing activities; and the right to data portability. To exercise any of these rights, please contact us using the information provided below. We will respond to all legitimate requests in accordance with applicable law.

Children’s Privacy

PASSUR’s websites, platforms, and services are intended for use by business professionals and are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take prompt action to delete such information.

Changes to This Privacy Policy

PASSUR reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, services, or applicable law. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, provide additional notice to affected users. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

PASSUR Aerospace, Inc.
3452 Lake Lynda Drive
Suite 190
Orlando, FL 32817

Email: info@passur.com
Phone: +1 888-340-3712